How to connect to ADF | Autocorp.ai Help Center

What You'll Need

To add a new ADF email feed, you'll typically need:

• The Email Address where your ADF leads are being sent.

• Information about the Preferred Sender email address for these leads.

• The specific Subject Line used in these lead emails (or a recognizable part of it).

Step-by-Step Tour

Adding Your ADF Feed

Follow these steps to add a new ADF email feed configuration:

Log In and Navigate:

• Log in to your AVA™ portal.

• Click on "Integrations" in the main menu.

• Select "Outbound".

Initiate Adding ADF:

• On the Outbound Integrations page, find the "ADF" option.

• You should see an option to "Add ADF"

Enter Email Feed Details:

• On the "Add ADF" screen, fill in the following fields based on the lead emails you receive:

  • Email: Enter the email address that receives your ADF lead emails.

  • Preferred Sender: Select or enter the email address that typically sends these ADF leads. This helps the system identify the legitimate lead emails.

  • Subject Override: Enter the specific subject line of the lead emails, or a unique phrase from it. This acts as a filter to ensure the system only processes relevant emails. For example, if subjects are "NEW ADF AVA Credit Score (Prime)", enter that exact phrase.

     

    

Advanced Delivery Rules (Optional):

• You'll see a toggle for "Advanced Delivery Rules." Enable this toggle if your setup requires specific routing logic or conditional rules for these leads beyond the default configuration. Examples include routing leads to different team members based on lead type or source. Note: Advanced Delivery Rules are configured after saving the feed — you will be prompted to set them up on the next screen.

   

  

   

Add the Feed:

• Once you've filled in the details, click the "Add" button at the bottom of the form.

Connecting to Your ADF Template

Adding the email feed configuration tells the AVA™ portal where to look for incoming ADF emails. However, to ensure the data within those emails — such as customer name, vehicle of interest, and contact details — is correctly parsed and mapped to your portal's fields, you must also configure the ADF Template. Without completing this step, leads may be received but their data will not be properly organized in your portal.

• After adding your ADF feed here, navigate back to the main ADF integration settings.

• You should now see your newly added feed listed.

• Click on the feed or the "Edit Template" option associated with it. You will need to configure the following fields:

  • Trade ADF Provider Name – The name of the provider sending trade-in leads.
  • Trade ADF Provider Service – The service type used by the trade-in lead provider.
  • Credit ADF Provider Name – The name of the provider sending credit application leads.
  • Credit ADF Provider Service – The service type used by the credit lead provider.

  Finally, set up the field mapping to ensure data from each email is correctly assigned to fields in your portal.

Troubleshooting:

• Leads not being received:

  • Double-check that the Email, Preferred Sender, and Subject Override are entered exactly as they appear in the incoming ADF emails.

  • Confirm with your ADF provider that emails are actively being sent to the specified email address.

  • Ensure your email server isn't blocking or filtering these incoming lead emails.

  • Check that the email address entered in the Email field is actively monitored and accessible to the AVA™ portal (i.e., it is not a no-reply or unmonitored inbox).