AVA™ VeriDrive is a purpose-built identity verification and test drive management solution that helps dealerships prevent vehicle theft and fraud while delivering a fast, frictionless experience for customers. AVA™ VeriDrive uses driver’s license scanning and biometric verification to confirm customer identities before a test drive begins — protecting your inventory while keeping the booking process quick and convenient for customers.
## What is AVA™ VeriDrive? AVA™ VeriDrive is a dealership test drive security tool that verifies customer identities — via driver's license scan and biometric check — before a vehicle is released for a test drive. It integrates with the AVA™ Dealer Portal to manage booking, scheduling, and verification records in one place. Key Benefits of AVA™ VeriDrive
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Fraud Prevention: Verify customer identities before handing over the keys, reducing risks during test drives.
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Convenient Test Drive Booking: Allow customers to book test drives online, saving time for both customers and dealership staff.
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Streamlined Verification: Use biometric technology and driver’s license scanning to validate identities in seconds.
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Improved Customer Experience: Minimize wait times by enabling identity verification and booking from the customer’s preferred device.
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Seamless Integration: Manage test drive schedules and verification data through the AVA™ Dealer Portal for a centralized workflow.
How Dealerships Can Use AVA™ VeriDrive
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Book Test Drives Online: Let customers schedule test drives directly from your website while submitting their ID for instant verification.
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Prevent Fraud: Use AVA™ VeriDrive’s advanced verification tools to ensure the customer’s ID matches their booking details.
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Manage Test Drive Logistics: Optimize your test drive schedule by allocating time slots to verified customers only.
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Centralized Verification: Access all verification and scheduling details in the Dealer Portal to streamline operations.
Example Use Cases
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Secure Online Booking: A customer books a test drive through your dealership’s website. AVA™ VeriDrive verifies their identity before the appointment, ensuring they are legitimate.
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Streamlined In-Store Process: A customer arrives at your dealership for a test drive. With AVA™ VeriDrive, their ID is already verified, allowing them to quickly proceed with the drive.
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Fraud Prevention During Test Drives: Your dealership flags a suspicious ID through AVA™ VeriDrive’s AI and biometric technology, preventing potential theft and loss.
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Efficient Scheduling: A busy dealership uses AVA™ VeriDrive to prioritize test drives for pre-verified customers, improving resource allocation and customer satisfaction.
Why AVA™ VeriDrive is Essential for Your Dealership
Test drives are a critical step in the car-buying process, with studies indicating the majority of buyers say a test drive influences their purchase decision. However, traditional methods for scheduling and verifying test drives are often inefficient and leave dealerships vulnerable to fraud. AVA™ VeriDrive addresses these challenges by providing robust identity verification, convenient booking options, and streamlined management tools that enhance security and customer experience alike. **Getting Started**: To enable AVA™ VeriDrive for your dealership, contact your AVA™ account manager or visit the AVA™ Dealer Portal. Setup typically includes configuring your booking widget, enabling biometric verification, and training staff on the Dealer Portal dashboard.