AVA™ ID Enhanced Verification Statuses | Autocorp.ai Help Center

AVA™ ID Enhanced Verification Statuses

Note: These enhancements are only available to existing users with the ID Verified package enabled.

We’re excited to announce new upgrades to AVA™ ID that will give your dealership greater control and insight in the ID verification process.

With more robust verification checks and a manual review option for high-risk cases, AVA™ ID now empowers dealers to detect and address potential fraud with more precision and confidence!

What’s New with AVA™ ID?

The latest version of AVA™ ID strengthens fraud detection capabilities and pinpoints synthetic IDs with advanced checks that help identify high-risk profiles.

Our added manual review process enables dealership teams to review flagged checks and make informed decisions to approve or reject IDs based on individual risk levels.

Key Enhancements in AVA™ ID

• Manual Review Process with Detailed ID States: A new manual review workflow triggers when key verification checks fail, allowing users to manually investigate and decide whether to accept or reject the ID.

• Expanded ID Statuses: Enhanced status categories provide clear visibility into each stage of ID verification, making it easy to monitor progress and flag any risks.

• Overview Status Badge: A status badge now appears on lead details, summarizing the ID verification outcome for quick reference.

• Highlighted High-Risk Failures: High-risk failed checks are prominently displayed to help dealers quickly assess the severity of ID issues.

Manual Review Process with Detailed ID States: A new manual review workflow triggers when key verification checks fail, allowing users to manually investigate and decide whether to accept or reject the ID.

Expanded ID Statuses: Enhanced status categories provide clear visibility into each stage of ID verification, making it easy to monitor progress and flag any risks.

Overview Status Badge: A status badge now appears on lead details, summarizing the ID verification outcome for quick reference.

Highlighted High-Risk Failures: High-risk failed checks are prominently displayed to help dealers quickly assess the severity of ID issues.

New ID States Added for Even Greater Clarity

Each verification now has a specific status based on the check outcomes:

• Verified: All checks passed.

• Requires Review: Failed one or more required or non-required high-risk checks.

• High Risk | Requires Review: Significant risk indicators detected.

• Manually Approved/Rejected: After manual intervention.

Verified: All checks passed.

Requires Review: Failed one or more required or non-required high-risk checks.

High Risk | Requires Review: Significant risk indicators detected.

Manually Approved/Rejected: After manual intervention.

Government ID Checks

Tables can't be imported directly. Please insert an image of your table which can be found here.

Check name

State

Description

Compromised submission

Required

Detect if the submission can be found from a publicly available source (e.g. Google Images).

Allowed ID type

Required

Detect if the ID type (e.g. driver license) submitted does not match the ID type the user selected.

Allowed country

Required

Detect if the country of the ID is not allowed based on template requirements.

Government ID

Required

Detect if there is a government ID in the submission.

Expiration

Required

Detect if the ID is expired.

MRZ Detected

Required

Detect if there is encoded, machine-readable text on the ID.

Portrait

Required

Detect if there is a face portrait in the submission.

Barcode inconsistency

Required

Detect inconsistencies in the barcode on the ID.

Double side

Required

Detect if one side of the ID is submitted as both front and back.

Electronic replica

Required

Detect if the submission is a replica of an image presented on another electronic device or screen.

Extraction inconsistency

Required

Detect if the details extracted from the front of the ID are different than the details extracted from the barcode.

Fabrication

Required

Detect if the ID is likely to be fabricated, based on its format and issuing entity.

Inquiry comparison

Required

Compare if ID details like name or birthdate are inconsistent between different submission attempts.

Paper detection

Required

Detect if the ID is a paper copy

Public figure

Required

Detect if the face portrait matches that of a known public figure.

Repeat

Required

Detect if the ID details and face portrait match that of a previously submitted ID on a different account within the last year.

ID image tampering

Required

Detect if the submission is tampered by a photo editor.

ID physical tampering

Required

Detect if the submission is physically tampered.

Portrait clarity

Not required

Detect if the face portrait is clear and in focus.

Account comparison

Not required

Compare if government ID details (e.g. name, birthdate) are consistent with account details.

Age comparison

Not required

Detect if the age listed on the ID meets the age restriction.

Barcode

Not required

Detect if there is a barcode on the ID.

Color

Not required

Detect if the colors on the ID are different than the expected colors.

Corner detection

Not required

Detect if the submitted ID is fully in frame with all four corners visible.

Extracted properties

Not required

Detect if template-required ID details are extracted.

Glare

Not required

Detect if the submission has glare.

Inconsistent repeat

Not required

Detect if either the ID details or face portrait match that of a previously submitted ID within the last year.

MRZ Inconsistency

Not required

Detect if the encoded, machine-readable text on the ID is well-formed.

ID number format inconsistency

Not required

Detect if the ID number format is well-formed based on issuing authority rules for certain countries.

Processable submission

Not required

Detect if the submission is unprocessable.

Video quality

Not required

Detect if the video is high enough quality.

Experimental

Not required

Experimental fraud checks.

Damaged detection

Not required

Detect physical damages on the ID that render it invalid for verification.

Selfie Checks

Tables can't be imported directly. Please insert an image of your table which can be found here.

Check name

State

Description

Selfie-to-ID comparison

Required

Compare if the selfie and the face portrait in the ID are different faces.

Selfie liveness

Required

Detect if the selfie contains a live individual, not a recording, picture, or another spoof.

Multiple faces

Required

Detect if the selfies are different faces across poses.

Pose position

Required

Detect if the face in the selfies are correctly positioned across all poses.

Pose repeat

Required

Detect if the selfies are exact repeats across poses.

Age comparison

Required

Detect if the perceived age from the selfie is different from the reference age.

Portrait quality

Required

Detect if the face portrait is clear and in focus.

Public figure

Required

Detect if the selfie submission matches a known public figure.

Suspicious entity

Required

Detect if the selfie submission is that of a government ID.

Account comparison

Not required

Compare if the selfie is inconsistent with the account portrait.

Age threshold comparison

Not required

Detect if the perceived age from the selfie complies with min and/or max age limits.

Face covering

Not required

Detect if face was covered in the selfie.

Glare

Not required

Detect if the submission has glare.

Glasses

Not required

Detect if glasses are present.

Video quality

Not required

Detect if the selfie video is high enough quality.

Experimental

Not required

Experimental fraud checks.

Image quality

Not required

Detect if the submission has low image quality.

Persona comparison

Not required

Compare if the selfie is inconsistent with the Reusable Persona.

New Verification Checks Added

1. Barcode

2. Electronic replica

3. Extraction inconsistency

4. Fabrication

5. Paper detection

6. ID image tampering

7. Barcode inconsistency

Barcode

Electronic replica

Extraction inconsistency

Fabrication

Paper detection

ID image tampering

Barcode inconsistency

New Required Checks

1. Electronic replica

2. Extraction inconsistency

3. Fabrication

4. Paper detection

5. ID image tampering

Electronic replica

Extraction inconsistency

Fabrication

Paper detection

ID image tampering

High Risk Checks

• Fake Document

• Non-Original Document

• ID Image Alteration Detected

• Publicly Available Image Detected

• Liveness Check Failed

• Face Mismatch Detected

Fake Document

Non-Original Document

ID Image Alteration Detected

Publicly Available Image Detected

Liveness Check Failed

Face Mismatch Detected

With these enhancements, AVA™ ID provides dealerships with even more power to manage ID verification securely and efficiently!

Questions? Want to see how these enhancements can work for you?

Reach out to us at [email protected] for assistance or for any further questions, we are always happy to help!