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How are Equifax Soft Pull services billed and managed within Autocorp.ai? | Autocorp.ai Help Center

Billing and invoicing for Equifax Soft Pull Credit Check services

Equifax Soft Pull services offered through Autocorp.ai have a simple and streamlined billing process. This article provides an overview of how these services are billed, how invoices are generated, and what happens in the event of payment failures.

How is Equifax Soft Pull Credit Check billing calculated?

Billing for Equifax Soft Pull services is automated — no manual action is required from you. Charges are calculated monthly based on the number of credit check leads processed during that billing period. A "lead" refers to each individual consumer whose credit is soft-pulled through the Autocorp.ai platform.

Payment Methods

All Equifax Soft Pull charges are automatically billed to the credit card on file with Autocorp.ai — the same card used for your primary subscription. No additional setup is required.

Invoice Generation and Distribution

Equifax Soft Pull services generate separate invoices so you can clearly see charges specific to this service, distinct from your primary subscription invoice. Payment for these invoices is automatically processed using the credit card on file with your Autocorp.ai account. Invoices are typically issued at the end of each monthly billing cycle.

Payment Failures and Customer Notification

If your credit card on file cannot be processed — for example, due to insufficient funds or an expired card — Autocorp.ai will contact you directly to resolve the issue. Note that unresolved payment failures may result in a temporary suspension of Equifax Soft Pull services until payment is confirmed. To avoid interruptions, make sure your card details are always up to date.

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