--- title: How to connect to PBS DMS | Autocorp.ai Help Center description: Learn how to connect your PBS Dealer Management System (DMS) to the AVA™ Portal. Sync leads, sales data, inventory, and staff profiles with easy setup and e-signature authorization. --- [Skip to content](https://getautocorp.com/en-ca/help/how-to-connect-to-pbs-dms-autocorp.ai-help-center#main-content) English - Canada Show submenu for translations ![2023-Autocorp-TM-Logo-BL-Transparent@4x](https://getautocorp.com/hs-fs/hubfs/2023-Autocorp-TM-Logo-BL-Transparent@4x.png?width=200&height=34&name=2023-Autocorp-TM-Logo-BL-Transparent@4x.png) Open main navigation Close main navigation - English - Canada Show submenu for translations - [Request Support](https://getautocorp.com/request-support) [Request Support](https://getautocorp.com/request-support?hsLang=en-ca) How can we help you? - There are no suggestions because the search field is empty. 1. [AVA Help Centre](https://getautocorp.com/en-ca/help?hsLang=en-ca) 2. [Leads & Integrations](https://getautocorp.com/en-ca/help/leads-integrations?hsLang=en-ca) September 24, 2026 # How to connect to PBS DMS | Autocorp.ai Help Center The PBS integration connects your PBS Dealer Management System (DMS) directly to the AVA™ Portal.   ![](https://getautocorp.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-25+at+9_14_26%E2%80%AFAM.png) ## **What Does the PBS Integration Do?** Once enabled, AVA™ and PBS automatically exchange data to keep your leads, inventory, and team information up to date: • **Push AVA™ leads into PBS CRM automatically** • **Sync lead status and assignments back from PBS into AVA™** • **Pull in sales data to track conversion and revenue** • **Import your dealership’s inventory and staff info from PBS** ---   ## **How Do You Set Up the PBS Integration?** ⚠️ **Only account admins** can enable the PBS integration. If you’re a member, please ask your admin to complete these steps. ![](https://downloads.intercomcdn.com/i/o/hzpos9st/1440162490/e2183bf595a19be823529d267f07/Screenshot+2025-03-25+at+9_16_15%E2%80%AFAM.png?expires=1769722200&signature=e59904a3444d7a4e171236c0a0ccbed8c6c449afc17019237feda492b695f56b&req=dSQjFsh4n4VWWfMW1HO4zY5ElapnBzfZ3%2FGcZ4Yk9iHG5tmdPSDrHDZZxgIx%0AHA%2B0Y3brZV%2FT6Aarz90%3D%0A)   1\. **Log in** to your [AVA™ Portal](https://portal.autocorp.ai/) 2\. Go to the **Integrations** tab 3\. Find and click on **PBS Integration** 4\. Enter your **PBS Dealership ID** 5\. Complete the **PBS Authorization Form** using the in-app e-signature 6\. Click **Enable Integration** ---   ## **What Data Gets Synced Between AVA™ and PBS?** Here’s a breakdown of the data that flows between AVA™ and PBS: 📋 **Note:** Data sync frequency varies by type. Lead and status updates sync in near real-time, while inventory and employee data typically refresh on a scheduled basis. Contact [support@autocorp.ai](mailto:support@autocorp.ai) for details specific to your setup. | **Sync Item** | **Direction** | **Description** | | --- | --- | --- | | Leads | Two-way | New leads from AVA™ → PBS, and lead updates from PBS → AVA™ | | Sales Data | PBS → AVA™ | Tracks conversions, revenue, and gross margin for AVA™ leads | | Inventory | PBS → AVA™ | Keeps vehicle listings up-to-date inside AVA™ | | Employees | PBS → AVA™ | Import dealership staff profiles to assign and manage users | | Existing CRM Leads | PBS → AVA™ | Import your historical leads into AVA™ for better reporting **Note:** Data sync frequency varies by type. Lead and status updates sync in near real-time, while inventory and employee data typically refresh on a scheduled basis. Contact [support@autocorp.ai](mailto:support@autocorp.ai) for details specific to your setup. |   **Pro Tips** • Use the **sales data sync** to show how many AVA™ leads actually turn into revenue. • The **employee import** saves time when setting up new users or reassigning leads. • You can combine this with **[MatchBook](https://www.autocorp.ai/products/matchbook)** for even deeper conversion insights. ### **Troubleshooting** **Not seeing data sync?** • Check the **Integration Status** indicator on the PBS Integration page in AVA™ to confirm the connection is active. • Double-check your **PBS Dealership ID** • Make sure the **authorization form was completed** • Verify you have **admin access** Still stuck? Reach out to us via chat or email **[support@autocorp.ai](mailto:support@autocorp.ai)** and we’ll help you get connected. ---   ## **Prerequisites for the PBS Integration** Before enabling the PBS integration, confirm the following: - You have an active PBS Dealer Management System (DMS) subscription. - You have account admin access in the AVA™ Portal. - You have your PBS Dealership ID available. **Need help or have questions?** Chat with us anytime—we’re here to help you get the most out of your integration. 🚀 - [Getting Started & Account Setup](https://getautocorp.com/en-ca/help/getting-started-account-setup?hsLang=en-ca) - [Website Setup & Installation](https://getautocorp.com/en-ca/help/website-setup-installation?hsLang=en-ca) - [Leads & Integrations](https://getautocorp.com/en-ca/help/leads-integrations?hsLang=en-ca) - [Campaigns & Marketing](https://getautocorp.com/en-ca/help/campaigns-marketing?hsLang=en-ca) - [AVA™ Credit](https://getautocorp.com/en-ca/help/ava-credit?hsLang=en-ca#main-content) - [TransUnion](https://getautocorp.com/en-ca/help/ava-credit?hsLang=en-ca#transunion) - [AVA™ ID](https://getautocorp.com/en-ca/help/ava-id?hsLang=en-ca) - [AVA™ VeriDrive](https://getautocorp.com/en-ca/help/ava-veridrive?hsLang=en-ca) - [AVA™ Trade](https://getautocorp.com/en-ca/help/ava-trade?hsLang=en-ca) - [AVA™ MatchBook](https://getautocorp.com/en-ca/help/ava-matchbook?hsLang=en-ca) - [Guides, Tips & Strategies](https://getautocorp.com/en-ca/help/guides-tips-strategies?hsLang=en-ca) - [Billing & Invoicing](https://getautocorp.com/en-ca/help/billing-invoicing?hsLang=en-ca) [![2023-Autocorp-TM-Logo-BL-Transparent@4x](https://getautocorp.com/hs-fs/hubfs/2023-Autocorp-TM-Logo-BL-Transparent@4x.png?width=300&height=51&name=2023-Autocorp-TM-Logo-BL-Transparent@4x.png "2023-Autocorp-TM-Logo-BL-Transparent@4x")](https://cdn.prod.website-files.com/668415686f0a8cf761c4b334/66844e747562f707f0c5499d_2023-Autocorp-TM-Logo-WH-Transparent%404x.png) [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, Autocorp.ai